Contact Us
We're here to help.
Whether you have a question about your order, need assistance with your account, or want more information about our process, our team is ready to support you.
For questions related to orders, shipping, or subscriptions, please reach out using the form below or via the channels listed in the Contact Information block. If you have a medical or product-related question, your message will be routed to the appropriate licensed provider for review.
We aim to respond within 1–2 business days.
Your privacy matters to us. All inquiries are handled securely and in accordance with HIPAA guidelines.
Contact Information
Mailing Address
Beauty Empower Group LLCd/b/a HerTelemeds
3060 Williams Drive, Suite 300
Fairfax, VA 22031
Please do not mail prescription medications to this address.
Customer Support
Phone: (703) 219-8896
Email: support@hertelemeds.com
Hours: Mon–Fri, 9am–5pm ET
