Prescription-strength pigment correction in a gentle formulation.
Tender Clear Cream combines prescription-strength tranexamic acid with niacinamide to fade dark spots, melasma, acne scars, and shaving-related discoloration, all while actively reinforcing your skin barrier. Formulated specifically for those who have reacted poorly to retinoids or hydroquinone. This is a clinically backed path to clearer, more even-toned skin that folks with sensitive skin can stay on long-term.
Size
30g (30-day supply)
WHAT TO EXPECT
TXA works by interrupting the signaling chain that triggers excess melanin production. Instead of harshly peeling or exfoliating off darker skin cells, TXA works from the inside out — by preventing excess pigment from forming, a new layer of skin cells gets replaced in the skin renewal cycle.
WEEKS 2–4
Most people notice early visible improvement within 2–4 weeks with consistent use. Skin tone begins to look more even. The surface redness starts to calm, particularly when the marks are a result of acne or shaving pigmentation. The niacinamide begins actively strengthening the barrier during this phase.
WEEKS 6–8
Weeks 6–8 align with when clinical improvement becomes measurable for most patients. Dark spots appear lighter, and the contrast between hyperpigmented areas and surrounding skin noticeably reduces. Established melasma patches begin to fade measurably.
WEEKS 8–12
Maximum results arrive at 8–12 weeks. You'll notice continued improvement for both melasma and more established pigmentations. Skin surface texture becomes more consistent as healthy cell turnover replaces pigment-laden cells with clearer ones.
TXA fades pigmentation at a gentler pace than hydroquinone, which is exactly what makes it appropriate for longer-term, uninterrupted use. Results are steady and long-lasting. Daily SPF is non-negotiable alongside this treatment — UV exposure is the primary driver of new pigment formation, and unprotected sun exposure will work against the progress being made.
ABOUT THE TREATMENT
Tender Clear Cream was formulated for the patient who has tried the standard options and found them too aggressive. Or, for those who want clinically effective and yet gentle skincare, from the start. Tranexamic acid is generally safe even for sensitive skin types, and is commonly used for hyperpigmentation conditions like melasma, rosacea, sun spots, and dark spots. Unlike hydroquinone, it doesn't require any downtime, so you don't need to take any breaks while using it.
Regardless of whether melasma, sun damage, acne scars, hormonal shifts, or shaving irritation was the trigger, hyperpigmentation is a result of overproduced melanin. Most treatments target this from the surface. Tender Clear Cream works deeper in your body's system to block the signal that tells melanocytes to make excess melanin in the first place. In turn, your skin will continue through its standard 28-day renewal cycles, and each cycle will result in clearer skin than the last.
Anyone dealing with melasma, hormonal dark spots, post-acne marks, shaving scars, or sun-related discoloration who has sensitive skin or has previously reacted to retinoids or hydroquinone. Tender Clear Cream can be used on the face and body.
HOW TO USE
STEP 01
Apply Tender Clear Cream to completely dry skin after cleansing. Damp skin can dilute active ingredients and affect absorption — take an extra minute before applying.
STEP 02
Use a small amount on the specific areas of concern — dark spots, melasma patches, acne scars, or areas of shaving-related discoloration. This is a targeted treatment, not a full-face moisturizer.
STEP 03
Allow Tender Clear Cream to absorb for a few minutes before applying any additional moisturizer or serum on top.
STEP 04
A minimum SPF 30 sunscreen is essential to protect the skin from UV rays and to prevent the appearance of new dark spots. TXA interrupts melanin production but UV exposure restarts it.
Consistency over intensity. Daily use is the protocol. If you have very sensitive skin, consider starting every other night and building to daily use as your skin adjusts. Mild tingling on first application is common and typically settles within the first week.
TXA does not strip the moisture barrier — unlike hydroquinone or high-percentage retinoids
Prescription-strength TXA at 6% — meaningfully above the 2–5% found in OTC alternatives
Suitable for face and body — melasma, acne scars, shaving pigmentation, sun spots
Gentle, long-term skin protocol — no treatment breaks required, unlike hydroquinone
How HerTeleMeds Works
Answer a few questions about your skin and medical history.
A U.S.-licensed provider reviews your information within 24 hours.
If prescribed, your compounded formula is made fresh and arrives discreetly — often within 2–3 days.
One application a day. Results build gradually with consistent use.
Product details
FAQ
Tranexamic acid (TXA) is a synthetic amino acid derivative that works by blocking the signaling pathway that tells melanocytes — your skin's pigment-producing cells — to make excess melanin. Unlike acids that exfoliate surface pigment, TXA targets the process before the pigment forms, making it effective for melasma, hormonal spots, post-acne marks, and shaving-related discoloration. Clinical studies show it helps diminish hyperpigmentation by slowing melanin production and calming the inflammation that contributes to uneven skin tone.
Anyone dealing with hyperpigmentation — melasma, dark spots, post-acne marks, shaving scars, or sun damage — who has sensitive skin or who has tried retinoids or hydroquinone and found them too irritating. It's also a strong first-line option for patients who want prescription-strength results without starting with more aggressive treatments.
Hydroquinone works faster for some patients and remains a clinically effective option. TXA works more gradually but offers a stronger safety profile for long-term use, requires no treatment breaks, and doesn't carry the same risk of rebound hyperpigmentation. TXA does not strip the moisture barrier, making it a better fit for skin that has already been sensitized or compromised.
OTC TXA products typically contain 2–5% tranexamic acid — effective for mild, surface-level discoloration. Tender Clear Cream delivers TXA at 6%, a prescription-strength dose above what's available without a prescription. More importantly, OTC products are mass-produced at standard concentrations. Your HerTeleMeds prescription is compounded specifically for you, reviewed by a licensed clinician, and prepared by pharmacists with deep expertise in dermatological formulations — without fillers or stabilizers that may dilute efficacy.
Yes. Tender Clear Cream is formulated for use on the face and body — post-shave pigmentation on the neck or legs, body acne scarring, or dark patches from friction or sun exposure all respond to topical TXA.
When applied topically, tranexamic acid is considered safe during pregnancy because its skin absorption is minimal and no studies have shown side effects via topical application. That said, discuss any prescription skincare with your HerTeleMeds clinician during pregnancy or while breastfeeding so they can make an informed recommendation for your specific situation.
TXA can be used long-term. There's no required break period like there is with hydroquinone. Many patients continue using it as a maintenance protocol once they've achieved their desired results, particularly for melasma which can return with sun exposure or hormonal fluctuation. Your clinician will help you determine the right ongoing cadence.
Treating fresh hyperpigmentation yields faster results due to lower total melanin accumulation in the skin cells. Older, more established pigmentation responds more slowly but does respond — stick with it. The 8–12 week window is where deeper pigment becomes measurably lighter. Patience and consistent SPF use are the two variables that matter most.
Tender Clear Cream is for anyone who's been told their skin is "too sensitive" for prescription treatment, or who has been offered a gentler option that simply did not work. Your HerTeleMeds clinician will review your history and get you started on a clinically backed, prescription-strength routine your skin can actually stay on.
Get approved todayShips in 2–3 days. Prescription included with your visit. Cancel anytime.
